Privacy Policy
Last Updated: January 15, 2025
At Aeuourom, we take your privacy seriously. This document explains how we collect, use, and protect your personal information when you use our investment motivation services. We're committed to transparency and compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
Who We Are
Aeuourom operates as an educational platform focused on investment motivation and financial literacy. Our physical location is at 744 McLeod Ave, Fredericton, New Brunswick E3B 1V5, Canada. We provide resources and learning programs to help individuals develop better financial decision-making skills.
Information We Collect
When you interact with our platform, we gather different types of information depending on how you use our services. Here's what we typically collect and why:
Personal Information You Provide
- Contact details like your name, email address, and phone number when you register for programs or reach out to us
- Billing information if you enroll in paid learning programs
- Educational background and experience level to tailor program recommendations
- Feedback and communications you share with our support team
Automatically Collected Data
- Device information including browser type, operating system, and IP address
- Usage patterns such as pages visited, time spent on content, and navigation paths
- Cookies and similar tracking technologies for site functionality and analytics
How We Use Your Information
We don't collect data just for the sake of it. Everything we gather serves specific purposes that benefit your experience with our platform:
| Purpose | Details |
|---|---|
| Service Delivery | Process enrollments, provide access to learning materials, and send program updates |
| Communication | Respond to inquiries, send educational content, and share relevant updates about our programs |
| Improvement | Analyze usage patterns to enhance content quality and platform functionality |
| Legal Compliance | Meet regulatory requirements and protect against fraudulent activities |
Your Privacy Rights Under Canadian Law
PIPEDA gives you specific rights regarding your personal information. We've made it straightforward to exercise these rights:
Access Your Data
Request a copy of all personal information we hold about you. We'll provide this within 30 days of your request.
Correction Rights
Ask us to update or correct inaccurate information. We'll make changes promptly and notify any third parties if necessary.
Withdrawal of Consent
Stop us from using your information for specific purposes. Note that this may affect our ability to provide certain services.
Data Deletion
Request removal of your personal data, subject to legal retention requirements and active service agreements.
To exercise any of these rights, send an email to contact@aeuourom.info with "Privacy Request" in the subject line. We'll respond within 30 days as required by Canadian privacy legislation.
Data Sharing and Third Parties
We're selective about who gets access to your information. We only share data when absolutely necessary for service delivery or legal compliance.
Service Providers
We work with trusted partners who help us operate our platform—payment processors, email services, and hosting providers. These companies can only use your information for the specific tasks we assign them, and they're bound by confidentiality agreements.
Legal Requirements
Sometimes we're legally obligated to disclose information. This happens when we receive valid court orders, respond to government requests, or need to protect our legal rights. We'll notify you about such disclosures when legally permitted.
Business Transfers
If Aeuourom merges with another company or transfers ownership, your information may be part of that transaction. You'll receive notice before any such transfer, and the new entity will honor this privacy policy.
How We Protect Your Data
Security isn't just a checkbox for us. We've implemented multiple layers of protection to keep your information safe:
- SSL/TLS encryption for all data transmitted between your browser and our servers
- Encrypted storage for sensitive personal and financial information
- Regular security audits and vulnerability assessments
- Restricted access controls—only authorized personnel can view personal data
- Secure payment processing through PCI-compliant third-party providers
- Regular backups stored in secure, geographically distributed locations
That said, no system is completely foolproof. While we do everything possible to protect your data, we can't guarantee absolute security. If we detect a breach that affects your information, we'll notify you and relevant authorities as required by Canadian law.
Data Retention
We don't keep your information longer than necessary. Our retention periods vary based on the type of data and legal requirements:
- Account information: Retained while your account is active plus seven years after closure for tax and legal purposes
- Learning progress and course data: Kept for three years after program completion
- Communication records: Maintained for two years for quality assurance and support purposes
- Marketing consent records: Stored until you withdraw consent, then archived for compliance documentation
- Financial transaction records: Preserved for seven years as required by Canadian tax law
After these periods expire, we securely delete or anonymize your information so it can't be traced back to you.
Cookies and Tracking
Our website uses cookies and similar technologies. These small files help us remember your preferences and understand how people use our platform.
Types of Cookies We Use
- Essential cookies that make the website function properly—you can't opt out of these
- Performance cookies that show us which pages are popular and help us improve navigation
- Functional cookies that remember your preferences and settings
- Analytics cookies that provide aggregate statistics about site usage
You can control cookies through your browser settings. Just know that blocking certain cookies might affect how well the site works for you.
Children's Privacy
Our services aren't designed for anyone under 18. We don't knowingly collect information from minors. If we discover that we've accidentally gathered data from someone underage, we'll delete it immediately. Parents who believe their child's information has been collected should contact us right away.
International Data Transfers
We primarily store and process data within Canada. However, some of our service providers operate servers in other countries, including the United States. When we transfer data internationally, we ensure appropriate safeguards are in place through standard contractual clauses and adequacy determinations.
By using our services, you consent to these transfers. Rest assured that we only work with providers who maintain strong privacy protections comparable to Canadian standards.
Changes to This Policy
Privacy regulations evolve, and so do our practices. We'll update this policy as needed to reflect changes in our operations or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website at least 30 days before the changes take effect.
The "Last Updated" date at the top of this page shows when we last modified the policy. We encourage you to review it periodically so you stay informed about how we protect your information.
Privacy Complaints
If you're not satisfied with how we've handled your personal information, you have the right to file a complaint. First, reach out to us directly—we'll do our best to resolve the issue quickly.
If you're still not satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada. They're the federal authority responsible for overseeing compliance with PIPEDA and can investigate privacy complaints.
Questions About Your Privacy?
We're here to help. If you have questions about this policy or want to exercise your privacy rights, get in touch with us:
Email: contact@aeuourom.info
Phone: +1 (613) 513-9558
Mail: Aeuourom Privacy Office
744 McLeod Ave
Fredericton, NB E3B 1V5
Canada
We typically respond to privacy inquiries within 48 hours during business days.